(Read free ebook) CTI in Action (Wiley-Tma Communications in Business Series)
♛ Rob Walters ♛
| #13549293 in Books | 1997-09 | Original language:English | PDF # 1 | 9.78 x.98 x7.64l, | File Name: 0471968242 | 346 pages
||From the Publisher|Computer telephony integration (CTI) is a rapidly developing technology area which acts as a bridge between the two most commonly used business tools - the telephone and the computer. This is the first book to consider CTI primarily from a bu
Computer telephony integration (CTI) is a rapidly developing technology area which acts as a bridge between the two most commonly used business tools - the telephone and the computer. This is the first book to consider CTI primarily from a business perspective. It considers the areas of business where the use of CTI is particularly appropriate and reviews the various system architectures which are currently available, specifically in relation to various sizes of busines...
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